Glitches and kicks me out of Mt broker too many times
Hi there, we're sorry to hear about your experience with our platform. We'd be happy to get in touch with you directly to look into this further and help troubleshoot the issues you're experiencing. Please feel free to email us at [email protected] with your contact information and we can connect with you to assist you with this.
It would be great if it traded faster like other platforms, so you can complete a trade without waiting hours or overnight…. More of a live realtime trading experience is one of the biggest hold backs for questrade.
Hi there, thank you for taking the time to share your feedback with us. We'll be sure to share your concerns regarding the platform speed with our team. If you’d like to share any additional feedback with us, feel free to email us at [email protected] and we'll be happy to look into things further.
lack of features, its very basic barebones. If I dont tick the box to add a stoploss and take profit I cannot add that to my position after the fact
Hi there, we're sorry to hear about the experience that you've had with our platform. We'll share your concerns with our team for further review. In the meantime, if there is anything we can assist you with or if you'd like to share additional feedback with us, please feel free to email us at [email protected] and we'll be happy to address any concerns that you have.
Old fashioned and slow. Staff don't really know about the product
Hi there, we're sorry to hear that you feel this way about our platform. We'd be happy to get in touch with you to address any concerns that you have. Please feel free to email us at [email protected] with your name and contact information and we can connect with you directly to chat further.
The systems features are not verry user friendly or self intuitive like buying and selling making markers moving the chart around ect
Hi there, we're sorry to hear about the experience that you've had with our platform. We'll share your concerns with our team for further review. In the meantime, if you'd like to share additional feedback with us, please feel free to email us at [email protected] and we'll be happy to address any concerns that you have and help you out.
I cannot buy certain stocks like other brokers
Hi there, we apologize for any troubles that you've encountered with our platform. We'd be happy to get in touch with you to look into things and understand your feedback better. Please feel free to email us at [email protected] with your contact information and we can connect with you directly.